Opening Date : July 19, 2016
Closing Date : August 02, 2016
Open to : All interested candidates/All Sources
Work Schedule : Full Time
Starting Salary : grade FSN07
CFA 8,910,288

ALL ORDINARILY RESIDENT APPLICANTS MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

BASIC FUNCTION OF POSITION :

This is one of four LES positions located in the Consular Section. Under the direction of the Consular Officer, incumbent performs a range of consular work in visa services, American citizen service and federal benefits programs, as well as other related duties.

QUALIFICATIONS REQUIRED :

Applicants must address each required qualification listed below with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

1. Education :

Completion of four-year undergraduate education in general studies is required. Equivalent will be is a three-year License.

2. Prior Work Experience Job Knowledge :

Three years of experience in office clerical work, involving customer service and team work is required. A lesser amount of experience being acceptable if the person has had prior experience in visa work.

3. Language Proficiency :

Level IV (Fluent) English Reading/Writing/Speaking is required
Level IV (Fluent) French Reading/Writing/Speaking is required
Level IV (Fluent) in one additional local language Reading/Writing/Speaking is preferred
English language skills will be tested.

4. Knowledge :

Must have basic understanding of U.S. immigration laws, regulations and policies. Must have working knowledge of Burkinabe laws, customs, and civil documents. Must know how the immigrant visa and non-immigrant visa process works ; must know how to operate the Immigrant Visa Applicant Processing System and Non-immigrant visa Applicant Processing System. Must know Word and Outlook ; must know the duties of team members and the basic functions of other positions in the Section.

5. Skills and Abilities :

Must be able to work with accuracy and speed. Must be able to deal effectively with the public, exercising tact, and be able to work under pressure and time constraints. Must be able to use word processing and Outlook email with fast and accurate keyboarding and data entry skills. Must have good hand-eye coordination and dexterity. Must demonstrate attention to detail and ability to work effectively as a team. Must be able to work independently with minimal supervision.
These skills will be tested.

FOR FURTHER INFORMATION : The complete position description listing all of the duties and responsibilities may be obtained by contacting the Human Resources Office on HROouaga@state.gov.
HOW TO APPLY : Applicants must submit the following documents to be considered :

A) - Required forms : Interested applicants for this position must submit the following, or the application will not be considered :
1. Universal Application for Employment (UAE) (Form DS-174), completed in English which is available on the Embassy Web site and at S/C.A.C west side entrance of the U.S. Embassy at Ouaga 2000)
2. Candidates who claim U.S. Veterans preference must provide a copy of their Form DD-214 with their application.

B) - Required documentation/attachments : 1). photocopies of attestations/certificates of work, or service, trainings ; essays. 2). photocopies of diplomas, degrees, awards earned that address the qualification requirements of the position as listed above.

Note :
 Applicants should retain original copies of all documentation which accompanies their applications for their records.
 All applications must be submitted in English.
 Applications that are not completed in English will not be considered.
 All applications received after the deadline will not be considered.
 All applications must be for an open/advertised position.
 Only shortlisted applicants will be contacted.
 Applications (DS-174) that are not signed will not be considered.

IMPORTANT : Applicants claiming a U.S. Veteran’s preference must submit written documentation confirming eligibility (e.g., Member Copy 4 of Form DD-214, Letter from the Veteran’s Administration, or certification documenting eligibility under the VOW Act with an expected discharge no later than 120 days after the certification is submitted) by the closing date of the vacancy announcement. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veteran’s preference will not be considered in the application process. Specific criteria for receiving a U.S. Veteran’s preference may be found in HR/OE’s Family Member Employment Policy (FMEP).

WHERE TO APPLY :
SUBMIT APPLICATION TO
U.S. Embassy Ouagadougou
Attn : Human Resources Office
Application for CONSULAR ASSISTANTS, VA# 007/2016 – FSN 07
01 B.P. 35 Ouagadougou 01, Secteur 15, Ouaga 2000
Avenue Sembene Ousmane, Rue 15.873
E-mail : HROouaga@state.gov
Phone : (226) 25-49-54-98
Burkina Faso

EQUAL EMPLOYMENT OPPORTUNITY : The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.