Opening Date : August 22, 2023
Closing Date : September 5, 2023
Open to : All interested candidates/ All Sources
Work Schedule : Full-time (40 hours/week)
SALARY : *Ordinarily Resident (OR) : CFA 8,824,957 p.a. (Starting Salary)
(Position Grade : FSN-06)

ALL ORDINARILY RESIDENT (OR) APPLICANTS (See Appendix for definition) MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

BASIC FUNCTION OF POSITION :

The Housing clerk position serves as the housing subject matter expert and advisor on repairs and maintenance issues in all United States Government lease provided housing. The incumbent serves as the point of contact with landlords’ contractors, embassy technicians, and tenants to make sure that work is completed on time and in accordance with embassy residential standards. The Housing Clerk also routes and tracks customer service requests via MyServices database, maintains real property application (RPA).

The position also provides a range of administrative support services for the General Services Office. Incumbent coordinate with FM, Property, POSHO, RSO, and IRM to ensure that required repairs, upgrades, security measures, and telephones are in place in time for new arrivals and conduct visual inspection prior to departure of employees as part of the GSO check in and Check-Out process to assess state of furniture, cleanliness of houses and make ready concerns.

QUALIFICATIONS REQUIRED :

1. EDUCATION : Completion of high school is required.

2. EXPERIENCE : Minimum of two (2) years in, Real estate/Property management, logistics, and administrative management is required.

3. LANGUAGE : - English : Fluent, Written/Speaking/Reading knowledge is required. "This may be tested.”

 French : Fluent, Written/Speaking/Reading knowledge is required. "This may be tested.”

  Moore : Rudimentary verbal skills is required.

- Dioula : Rudimentary verbal skills is required.

4. SKILLS AND ABILITIES : Cross cultural communication skills capable of mediating conflicting interests of American Embassy residents, facilities maintenance staff, and landlords. Excellent organizational skills with ability to prioritize workload and work under pressure. Must be able to plan, coordinate and monitor activities related to work performed by contractors at residences. Must be tactful, yet effective, in dealing with American personnel relative to the status of their arrival and departure inspections, demonstrating exemplary customer service. Must be able to use a personal computer with proficiency in Microsoft Word, Excel, Power Point, and another related Microsoft Suite. Must have excellent attention to detail, be tactful in negotiating repairs with landlords, monitoring the work of landlords’ contractors and Facilities staff as relates to routine maintenance, make-readies and termination. The incumbent must demonstrate exceptional time management and must have a driver license with a driving experience of at least 5 years. Basic numerical kill is required. This may be tested.

5. JOB KNOWLEDGE : Basic local journeyman work practices, and residential safety and security standards.

HOW TO APPLY : Applicants must complete the following application process to be considered :

• Create an account on the Electronic Recruitment Application (ERA) Website at https://erajobs.state.gov/dos-era/bfa/vacancysearch/searchVacancies.hms

• Choose Announcement Number : Ouaga-2023-032, Housing Clerk and complete the online application.

• Upload any additional documentation that supports or addresses the requirements listed above (e.g., cover letter, degrees certificates, wok permits & SF 50 if applicable) into the Electronic Recruitment Application system.

For more information on how to apply visit the Mission internet site https://bf.usembassy.gov/jobs/

Required Documents :

Please provide the required documentation listed below with your application :

All Applicants :

• Residency and/or Work Permit (If applicable)
• Completion of high school is required.
• Attestations and Certificates of work
• Other documents

Eligible Family Member Applicants :

• Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)
• Passport copy

What to Expect Next : Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via telephone calls and email.

FOR FURTHER INFORMATION : Contact the Human Resources Office at 25 49 53 00.

Note :
• All Applications must be made in English.
• All applications received after the deadline will not be considered.
• All applications must be for an open/advertised position.
• Only shortlisted applicants will be contacted.

EQUAL EMPLOYMENT OPPORTUNITY : The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.