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The U.S. Mission in Ouagadougou is seeking eligible and qualified applicants for the position of Public Engagement Assistant

Publié le mardi 29 novembre 2022 à 14h00min

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The U.S. Mission in Ouagadougou is seeking eligible and qualified applicants for the position of Public Engagement Assistant

The U.S. Mission in Ouagadougou, Burkina Faso is seeking eligible and qualified applicants for the position of Public Engagement Assistant (EV and EOL Exchanges and Alumni Coordinator), in the Public Diplomacy Office.

Opening Date : November 23, 2022
Closing Date : December 7, 2022
Open to : All interested candidates/ All Sources
Work Schedule : Full-time (40 hours/week)
SALARY : *Ordinarily Resident (OR) : CFA 13,369,191 p.a. (Starting Salary)
(Position Grade : FSN-08)



The Emerging Voices (EV) and Established Opinion Leader (EOL) Exchanges and Alumni Coordinator coordinates the Mission’s exchange programs for EV audiences (youth and communities that permit are not included in traditional U.S. diplomatic engagement, such as civil society groups and populations vulnerable to extremist appeals), and coordinates the Mission’s exchange programs for EOL audiences, including individuals and organizations such as think tanks, professional associations, civil society organizations, and academic institutions. Designs, plans, and implements a broad range of activities to maintain contact with alumni of all EV and EOL activities and initiatives. Works under the direct supervision of the EOL Specialist or PAO designee and has no supervisory responsibilities.


1. EDUCATION : University degree in International Relations, Communications, Intercultural/Multicultural Studies, Political Science, or Economics is required.

2. EXPERIENCE : Three (3) years of experience is required, with communications, public engagement management, or education duties as components of the work. Prior experience in an international, academic, or governmental work environment is required.

3. LANGUAGE : English : Fluent Speaking/Reading/Writing is required and French : Fluent Speaking/Reading/Writing is required. These may be tested.

4. SKILLS AND ABILITIES : Analytic skills : Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move Burkinabe attitudes in positive ways. Must be able to advise senior leaders of opportunities to promote Mission objectives through exchanges to and from the U.S. ; identify, analyze, predict, and continually assess EV and EOL audience attitudes ; and evaluate the impact of projects and modify approaches for best outcomes. Must be able to perceive the emergence of new influencers and adjust operations and programming accordingly.

Communication / Interpersonal skills : Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports, and contributing material for publication in both English and French. Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, and linguistic cultures. Must be able to brief on a variety of issues and interpret between English and French for public programs.

Management skills : Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and exchange projects such as workshops, seminars, digital and in-person conferences, panel discussions, lectures, and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment.

Technical skills : Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required. Thorough knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design and photo editing software, and PD-specific software, databases, and reporting tools is required. Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation, and basic photo and video tools. Must have good numerical skills to be able to develop and manage projects and monitor grant budgets ; must be able to develop descriptive statistical analysis of target audience segments and impact of EV and EOL exchanges activities and initiatives. These may be tested.

Availability : Must be available to travel throughout Burkina Faso.

5. JOB KNOWLEDGE : Detailed knowledge of U.S. foreign policy and American interests as they apply to Burkina Faso and especially to the EV and EOL sector is required. General knowledge of USG and DOS structures, as well as of PD bureaus within the Department, is required. Detailed understanding of the full range of PD tactics and tools designed to engage EV and EOL audiences, and general knowledge of cross-cultural communications, is required. Detailed understanding of USG exchange programs, including the IVLP, academic programs, citizen exchanges, journalism tours, speaker programs, etc., and their regulations and practices is required. Full understanding of PD-specific funding authorities and their planning and reporting tools is required. Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.

A thorough understanding of the attitudes and preferences of the EV and EOL audience sectors in Burkina Faso, including the regional, ethnic, social, cultural, linguistic, and other factors and institutions that shape those attitudes, is required. Detailed knowledge of Burkinabe secondary education, exchanges, and youth programs and of Burkinabe higher education, business, and professional exchange programs are required.

Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly the EV and EOL sectors, in Burkina Faso is required. Knowledge of latest trends in audience engagement in related public service institutions such as think tanks, museums, academic institutions, professional training institutes, as relevant for the EV and EOL sectors, is required. Understanding of the complex and changing nature of the information environment, including current trends in international and regional communications as they relate to the Burkinabe communication landscape is required ; must be familiar with digital practices and procedures used by or influential with the Burkinabe’s EV and EOL sectors.

HOW TO APPLY : Applicants must complete the following application process to be considered :

• Create an account on the Electronic Recruitment Application (ERA) Website at https://erajobs.state.gov/dos-era/bfa/vacancysearch/searchVacancies.hms

• Choose Announcement Number : Ouaga-2022-020, Public Engagement Assistant (EV and EOL Exchanges and Alumni Coordinator) and complete the online application.

• Upload any additional documentation that supports or addresses the requirements listed above (e.g. cover letter, degrees certificates, wok permits & SF 50 if applicable) into the Electronic Recruitment Application system.

For more information on how to apply visit the Mission internet site https://bf.usembassy.gov/embassy/jobs/

Required Documents :

Please provide the required documentation listed below with your application :

All Applicants :

• Residency and/or Work Permit (If applicable)
• University degree in International Relations, Communications, Intercultural/Multicultural Studies, Political Science, or Economics is required
• Work Attestations/Certificates
• Other documents

Eligible Family Member Applicants :

• Copy of Sponsor’s Orders/Assignment Notification (or equivalent)

• Passport copy

• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)

• SF-50 (if applicable)

What to Expect Next : Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via telephone calls and email.
FOR FURTHER INFORMATION : Contact the Human Resources Office at 25 49 53 00

Note :

• All Applications must be made in English.
• All applications received after the deadline will not be considered.
• All applications must be for an open/advertised position.
• Only shortlisted applicants will be contacted.

EQUAL EMPLOYMENT OPPORTUNITY : The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.

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