ALL ORDINARILY RESIDENT (OR) APPLICANTS (See Appendix for definition) MUST HAVE THE REQUIRED WORK AND/OR RESIDENCY PERMITS TO BE ELIGIBLE FOR CONSIDERATION.

BASIC FUNCTION OF POSITION :
This is one of four local positions located in the Consular Section. Under the direction of the Consular Chief and direct supervision of the Senior Consular Assistant, incumbent performs a range of consular work in visa services, American citizen services and federal benefits programs, as well as other related duties. Applicant regularly works in the immigrant visa (IV), non-immigrant visa (NIV), American Citizen Services (ACS) and Fraud Prevention Unit (FPU) areas. Incumbent provides work guidance to one (01) Consular Assistant and serves as ACS subject matter expert.

QUALIFICATIONS REQUIRED :

1. EDUCATION : Completion of bachelor’s degree in administration, law, English or translation is required.

2. EXPERIENCE : Three years of experience in office clerical work, involving customer service and teamwork is required.

3. LANGUAGE : Level IV (Fluent) English Reading/Writing/Speaking is required.
Level IV (Fluent) French Reading/Writing/Speaking is required. These may be tested.

4. SKILLS AND ABILITIES : Must be able to work with accuracy at a quick, rapid pace. Must have be able to deal effectively with the public, exercising tact, and be able to work under pressure and time constraints. Must have fast and accurate keyboarding and data entry skills. Must have good hand-eye coordination and dexterity. Must demonstrate attention to detail, ability to work effectively with a team as well as independently with minimal supervision. These may be tested.

5. JOB KNOWLEDGE : Must have good understanding of U.S. immigration laws, regulations and policies. Must have sound working knowledge of Burkinabe laws, customs, and civil documents. Must know how the ACS and visa processes
HOW TO APPLY :

A) Applicants must complete the following application process to be considered :
• Create an account on the Electronic Recruitment Application (ERA) Website at https://erajobs.state.gov/dos-era/bfa/vacancysearch/searchVacancies.hms
• Choose Announcement Number Ouaga-2020-004 Consular Assistant and complete the online application.

• Upload any additional documentation that supports or addresses the requirements listed above (e.g. resume, cover letter, degrees certificates, wok permits & SF 50 if applicable) into the Electronic Recruitment Application system

B) Required documentation/attachments : Applicants must electronically submit the documents listed below to be considered for employment. Failure to do so may result in a determination that the applicant is not eligible and qualified.

• Clear and concise resume
• Residency and/or Work Permit (If applicable)
• Completion of bachelor’s degree in administration, law, English or translation is required not transcripts
• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)
• Copy of Work Attestations/Certificates

What to Expect Next : Only applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via telephone calls and email.

FOR FURTHER INFORMATION : Go to https://bf.usembassy.gov/embassy/jobs/.The complete position description listing all of the duties and responsibilities may be obtained directly from the Electronic recruitment system (ERA) or by contacting the Human Resources Office at HROouaga@state.gov.
Note :
 All applications received after the deadline will not be considered.
 All applications must be for an open/advertised position.
 Only shortlisted applicants will be contacted.

EQUAL EMPLOYMENT OPPORTUNITY : The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.