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The U.S. Mission in Ouagadougou, Burkina Faso is seeking eligible and qualified applicants for the position of Travel Clerk in the General Services Section.

Accueil > Actualités > Economie • • lundi 13 janvier 2020 à 22h30min
The U.S. Mission in Ouagadougou, Burkina Faso is seeking eligible and qualified applicants for the position of Travel Clerk in the General Services Section.


The U.S. Mission in Ouagadougou, Burkina Faso is seeking eligible and qualified applicants for the position of Travel Clerk in the General Services Section.
Opening Date : January 10, 2020
Closing Date : January 24, 2020
Open to : all interested candidates/ All Sources
Work Schedule : Full-time (40 hours/week)
SALARY : *Ordinarily Resident (OR) : CFA 8,824,957. a. (Starting Salary)
(Position Grade : FSN-06)



This position is located in the General Services Office of the Management Section. Incumbent provides travel services to all official travelers and serves as the Travel Assistant during her absences. He performs airport expediting services for arriving and departing official travelers, including direct customs support for diplomatic couriers. Supervision is provided by the Travel Assistant FSN 7.


1. EDUCATION : Completion of secondary school education is required.

2. EXPERIENCE : Two years work experience in airport, international logistics, travel services, and/or visa operations is required.

3. LANGUAGE : Level III English (Good Working Knowledge) speaking and writing is required. Level IV French (fluency) speaking and writing is required. These may be tested.

4. SKILLS AND ABILITIES : Ability to use and comprehend trouble shooting data processing. Proven ability to carry out projects with limited supervision. Tactful. Ability to accurately and quickly evaluate condition of furniture and furnishings. These may be tested

5. JOB KNOWLEDGE : Excellent interpersonal skills, specifically the ability to deal with immigration, customs, and airline officials. Possession of a valid driver’s license. Basic computer skills, such as Microsoft Excel and Word. Lift luggage up to 50 lbs.


A) Applicants must complete the following application process to be considered :
• Create an account on the Electronic Recruitment Application (ERA) Website at
• Choose Announcement Number Ouaga-2020-001 Travel Clerk and complete the online application.
• Upload any additional documentation that supports or addresses the requirements listed above (e.g. resume, cover letter, degrees certificates, wok permits & SF 50 if applicable) into the Electronic Recruitment Application system

B) Required documentation/attachments : Applicants must electronically submit the documents listed below to be considered for employment. Failure to do so may result in a determination that the applicant is not eligible and qualified.

• Clear and concise resume
• Residency and/or Work Permit (If applicable)
• Secondary School Certificate not transcripts
• DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)
• Copy of Work Attestations/Certificates

What to Expect Next : Only applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via telephone calls and email.

FOR FURTHER INFORMATION : Go to complete position description listing all of the duties and responsibilities may be obtained directly from the Electronic recruitment system (ERA) or by contacting the Human Resources Office at
Note :
- All applications received after the deadline will not be considered.
- All applications must be for an open/advertised position.
- Only shortlisted applicants will be contacted.

EQUAL EMPLOYMENT OPPORTUNITY : The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs. The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliation. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.

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